Education
| Year | School/University/Classes | Academics | Activities/Awards |
|---|---|---|---|
| 2007 | Go Academy New Media Education | Job Camp: 2D/3D Animator (Script/Maya) | |
| 2003 – 2006 | Limkokwing University College of Creative Technology | Diploma In Animation And Multimedia Design | Young Achievers Award |
| 2001 – 2002 | INFORMATICS | Diploma in Computer Studies | Activities and societies: Movie Club |
| 1996 – 2000 | Sekolah Menengah Kebangsaan Dato Permaisuri | Sijil Pelajaran Malaysia (Malaysian Certificate of Education) | School Play, Drama Club, Arts Club and Athletics (Relay Racing, Swim, and Cheer Leading). |
Work Experience
| Year | Employer | Position | Job Role/Award |
|---|---|---|---|
| 2023-Current | U Blossom Sdn. Bhd. | Illustrator Designer | ● provided illustration design for brands. E.g: Mandarin’s Silk Scarves. Mandarin’s Wallet 2024 Year of the Dragon (Dragon Illustration). ● Preparing the brand’s booklets. ● Creating the brand’s product packaging. E.g: Mandarin’s Body Wash Chinese New Year 2024 Edition. ● Made images for postings on their brand’s Social Media. E.g: Happy Christmas 2023, Happy New Year 2024, Thaipussam and so on. |
| 2022 | Monster Interactive Sdn Bhd | Creative Designer | ● provided creative design for brands like FrieslandCampina (Dutch Lady Professional and Debic) for their Social Media, Booklets, EDMs and Supervising on the Video Editing. I work closely with the Copywriter. ● provided creative design for a jewelry brand called TSL for their Social Media. ● provided creative design for Guard Your Pet for their Social Media. ● did a concept UI/UX Website for Kitchen Appliances brand Forseti. ● provided creative design for Kansai Paint for their Social Media and Shopee. ● provided creative design for Kissme for their Social Media. ● Assisted on editing images for LUCIDOL-L websites. ● Assisted on editing images and provided some promotional images such as mock-up pagoda, brochure and wobbler for brand Biore. ● Assisted in providing images for Perodua Malaysia Masters 2022 presented by DAIHASTU: Badminton World Federation BWF Event for their social media. ● Made some business cards for Monster Interactive Sdn Bhd. ● Have supervised and guided the interns. |
| 2020 – 2021 | Work From Home | Freelancing Graphic Designer | ● provided digital marketing material for LIEW CLINIC to use on their social media. ● provided logo design and product placements for VIIX Boxing Fitness. The Logo may also be used for their social media.Illustration concepts were based on a global-local marketing calendar, and ad hoc client needs, including festive greetings (Chinese New Year, Good Friday, Eid al-Fitr), medical-themed monthly campaigns, and sales advertising. ● did some Character concepts, Background Designs and illustrations. ● did Elements / 12 Animal Zodiac Logos and Character Designs. Both in sketches till final outlook for Traditional Chinese Bazi Inspired RPG System. |
| 2015 – 2020 | Fuji Xerox Asia Pacific Pte Ltd | Technical Support Engineer | ● providing advice and solutions to consumers regarding product installation troubleshooting, etc. ● occasionally going above and beyond by performing outbound calls to follow-up consumer queries, and providing additional technical support surrounding their issues, redirecting consumers to the appropriate service providers. ● utilizing various data management tools such as Oracle ITSS, etc. to digitally manage accounts, cases, and process consumer queries. ● occasionally assist on Quality Call Daily Reports. The reports consist of gradings and collecting each Agent’s calls. Will listen to Agents calls and grade accordingly. Will advise and provide Agents to further improve or correct their errors. Received Certificate of Completion: Introduction to OSC & eSupport 2017 ● Received Certificate for Admin Superstar 2018 ● Received Outstanding Performance Recognition Certificate 2019 Linkedin Learning: Certificate of Completion 2020 ● Building Rapport with Customers ● Creating Positive Conversations with Challenging Customers ● Customer Service Foundation ● Customer Service: Call Control Strategies ● Customer Service: Handling Abusive Customers ● Customer Service: Problem Solving and Troubleshooting ● Customer Service: Serving Customers Through Chat and Text ● De-Escalating Intense Situations 2020 |
| 2014 | Appverything Possible Sdn Bhd | UI/UX/Graphic Designer | ● bespoke app design conceptualization (wedding attendee seating allocation app, etc.), ● large scale system solutions conceptualization/pitching, etc. |
| 2013 – 2014 | Amoeba Solutions Sdn Bhd | UI/UX/Graphic Designer | ● app user-interface and user experience design for in-house apps: EZSolat, Ice Bucket Challengers, etc. ● conceptual character and game-interface design, background art, etc. ● BTL (printed) material design (brochures, promotional flyers, etc.), online material for social media advertising on Facebook, Instagram, Twitter, etc. |
| 2011 – 2012 | Datacom South East Asia (M) Sdn Bhd | Data Report Analyst/Outbound Sales Marketeer/Technical Customer Service | ● account support for the marketing team with data sanitization, data verification, etc. and periodical reports to client. ● outbound sales/marketing and lead conversion calls for Microsoft software solutions to local and overseas regional markets: Oceania (Australia & New Zealand), etc. ● providing advice and solutions to consumers regarding product installation, troubleshooting, etc. for products from Microsoft, Fujitsu, Tomizone / Wifizone. ● occasionally going above and beyond by performing outbound calls to follow-up consumer queries, and providing additional technical support surrounding their issues, redirecting consumers to the appropriate service providers. |
| 2010 | City Printing | Graphic Artist and Layout | ● design, and assist in the printing of BTL (printed) material design (business cards, magazines, packaging, etc.) |
| 2009 | KEA Studios Sdn Bhd | 3D Artist/Concept Artist/2D Animator | ● worked with the art director on 3D object modelling, texture design, etc. (PetroSims: https://youtu.be/uO5-HLPXioU) ● internal game level design initiatives (Safety Sam). |
| 2008 | Codemasters | 3D Artist | ● 3-month internship: after attending Go Academy New Media Education’s 2D/3D Animator (Script/Maya) course ● worked with the art director on 3D object modeling, texture design, etc. |
| 2006-2008 | EL Videographics Sdn Bhd | Animator/Creative Post Production/Concept Artist/Assistant Creative Director/Story Writer | ● worked on 2D keyframe animation, in-between transition, inking, etc. for animated series for Kapow Pictures Pty Ltd (Australia): Sumo Mouse, CJ the DJ, etc. ● Brainstormed the concept, character design, developed scripts for the episodes, etc. as well as presenting and managed production timelines for an original in-house animated series: Sugar Pals. ● Managed production timelines and worked on character design, background artwork, and other animated elements, for a client’s animated production (Saatchi & Saatchi Malaysia): Incredibly Cheesy Adventure of Chez is targeted at kids aged four to 12, and includes six half-hour episodes that have run on Malaysia’s TV3 network; an extension of the popular snack food’s TV campaigns from 2004, which featured the brand mascot Chez. The little blue spaceman, with the snack’s shape as eyes, was seen in different adventures hunting for more Cheezels. EL Videographics Sdn Bhd and Sugar Pals has been mentioned on this link. Link to one of the Sugar Pals Episode. View a promo video for The Incredibly Cheesy Adventures of Chez here. It has also been mentioned on this link. |
| 2006 | VHQ Sdn Bhd | 2D Animator | ● worked on 2D keyframe animation, in-between transition, inking, etc. for animated TVC for clients such as Kellogs, etc. |
